Returns Policy

How to return a product

If you need to arrange a return please call our customer care department on 01452 223 098 or email [email protected]

Please check your order meets the returns criteria before contacting us
  • Are the goods still within the 30 Day money back Guarantee?
  • Are the goods still in the original packaging and in a resalable condition? (Product Not Put Together/Installed)
When contacting us to arrange a return we usually ask for the following information
  • What address would you like the goods collected from?
  • Contact name and telephone number for collection.
  • What are the opening times for collection?

We are pleased to offer a 30-day money back guarantee and free* returns service. If you are not completely satisfied with your purchase please contact our customer care team.

*We may, at our discretion, charge a small fee for the return of large, bulkier items.

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